Cancellation Policy


  • Orders can be canceled before fulfillment.
  • Cannot cancel once an order is processed or shipped.
  • To cancel, contact info@kijiretail.com or call 042-111-111-009 with your order number

Orders That Cannot Be Canceled:

  • Shipped orders cannot be canceled.
  • You can initiate a return or exchange once delivered (see Return & Exchange Policy)

Shipping Address Changes

  • Cannot be changed after order processing.
  • Contact us immediately if a change is needed and the order has not yet been processed or shipped.

Wrong Item Received

  • Contact our customer service immediately. We will arrange a return or exchange for the incorrect item.